Frequently Asked Questions

Is listing my property really free for 180 days?

Yes, you can list one private property listing for free for 180 days.

I am getting account access error stating
that "my email address should be unique".

This error means that you have already registered your account email for listing  your property on the Mexico-Realty.com website but have not verified your email. If you do not verify your email, the system will not let you list your property. There is a very good chance that the verification email more than likely ended up in your spam folder. Once you verify your email in the database, you are then taken directly to your account where you can immediately list your property. 

How long does it take for my property listing to appear?

Due to the problem of spam submission, all property listings are reviewed and may take between 5 minutes and 24 hours. In many new listings we have to edit the listing when the user submits incorrect or insufficient data or uploads home images into the incorrect image sections. Any required editing for property listings will delay the activation of listing.

What is "insufficient data".

Insufficient Data refers mostly to property address and GPS for google maps. It is best to use your full address in order for google maps to locate your property accurately.
 
I have entered my property listing and uploaded images. My property images are not displaying in my property listing?

If property images are not displaying, then you have uploaded images into the wrong section and will also delay activation of your listing.

There are three sections to add images into your listing:

Image section 1: Property Plan Drawings (schematics)



This upload section is for uploading drawings from engineering firms. You can upload up to five drawing images or files including PDF. This section is optional.


Image section 2: Personal Photo



This image upload is for personal photo and optional.


Image section 3:  Property Image Upload Section


Simple click on the "Add Files" to start uploading your property images. You can upload unlimited property images. You can also upload PDF files.

I do not want my phone number listed with my listing advertisement. How do I remove my personal phone number?

If you do not want your personal phone number displayed with your listing, simply go into your profile and remove your phone number and will not be displayed with your listing.

Why has my ad been suspended?

Ads are normally suspended if they are considered over posting, have inappropriate content or not accepted under the free listings. Please refer to the other questions for a definition of over posting and what is not accepted under the free listings. Mexico-Realty.com also reserves the right to reject any classified listing at any time. The removal of an ad is at the sole discretion of Mexico-Realty.com it will be removed without notice and cannot be disputed.

Can I list my property located outside of Mexico?

No, the Mexico Realty website is for property listings in Mexico only. Properties listed outside of Mexico will be deleted from the system.

What is considered over posting?

Over posting refers to more than one private property ad and also applies to opening multiple accounts to achieve any of the previous conditions. When a moderator sees over posting they will suspended the listings that are considered over posting and if applicable re-activate a previous listing. In the case of multiple accounts a moderator may suspended all of user accounts.

I posted a listing and I can no longer find it online?

Mexico-Realty.com reserves the right to reject any classified listing at any time. The removal of an ad is at the sole discretion of Mexico-Realty.com; it will be removed without notice and cannot be disputed.

My property is located in the country and cannot place the google map location to exact location of my property?

If your property location icon is not set correctly to your property, you can view location using street view by pulling the 'pegman' to your approximate location. You can then set the correct location by moving the location icon to the appropriate location.

How do I list my company in the showroom?


We offer showroom listings that include logo placements and map location. The cost of showroom listing is 1200.00 pesos/year and includes company name, logo, map view location and contact form. Mexico-Realty.com accepts advertisements from Real Estate Attorneys, Property Movers, Property Contractors and Skilled Trades.